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Networking & Tech Supporthome > networking & tech support
As a small business owner you know that having a full-time I.T. professional can be very costly. In businesses with under 25 employees, it simply isn't cost effective to always have someone on-site. That's where we come in. At K-3 Technologies our networking and tech support services provide companies like yours with an experienced and knowledgeable staff capable of solving any I.T. problem. From backing up sensitive data to setting up a paperless office, we have the skills you need to get the job done! With this service, your business will:
This service is ideal for businesses that:
Success Story: The Problem
HOK, the nation's second largest architectural firm, needed a backup I.T. support solution for their Atlanta branch. There was no system in place for responding to support calls when the limited I.T. staff was unavailable. The Solution We meet with the staff at HOK to get an inventory of their network infrastructure. After documenting this information, we began the process of providing tech support on an as need basis. To this day, HOK remains a loyal customer. Got a Question?What operating systems do you support?We support all Windows based operating systems. A trip charge is a small fee ($45) applied to all on-site, non-contract based, customer support calls. It is intended to cover the costs of traveling to your place of business. All on-site and remote support services are handled between the hours of 9 AM - 5 PM, Monday - Friday. Emergency support services are available 24x7 and are billed at the special rate of $150 / hr with a 1 hour minimum. Unfortunately not. |
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